FAQ

Q: When should I have a certified arborist look at my trees?

A: Anytime is a good time to have us come take a look at your trees. As certified arborists we are trained to look for things you may not be aware of. Early detection of disease or decay could potentially save your tree, or prevent possible damage to your property.

 

Q: Why do you remove some trees and not others?

A: We always have preservation in mind, we are arborists because we love trees! But we also say "the right tree in the right place". Sometimes trees need to be removed due to disease or hazardous growth patterns. There are many obstacles that trees have to overcome to survive in an urban environment. Sometimes those obstacles become too much for the tree to handle. Such as poor soil quality and compaction, planting a tree that is too large for the location, competition, mechanical damage, poor drainage, etc. If the property owner wants to remove a tree for backyard renovations we inform them of the local tree bylaw and go from there. If a tree can be saved that is usually our first recommendation.

Q: What is the tree bylaw in my area?

A: Most cities and municipalities have a tree bylaw. Some require permits for removal and some depend on the property size. Many do not require a permit when removing a dead or dangerous tree once it has been inspected and deemed hazardous by a I.S.A. Certified Arborist. Usually pruning is allowed and recommend to be performed by a professional and in accordance with arboriculture best safe work practices. We are up to date on all bylaws in the areas where we work and follow all guidelines. We can help you navigate the tree bylaws in your area.

Q: What form of payment do you accept?

A: We prefer Interac e-transfer or personal cheque. To better serve our clients we are now offering the option to pay with credit card, however the processing fee will be relayed to the client at the time of payment. Processing fees are 2.65% per card present transaction, or 3.4% + 15 cents per manually entered transaction.

Q: When is the best time to plant a tree?

A: The best time to plant is in the fall (after September) when the tree has gone into dormancy or in the spring before the tree begins to bud (usually before the end of May).

Q: When is the best time to prune a tree?

A: Most trees can be pruning at anytime of the year. To keep down the risk of infection from disease it is recommended for some trees like oak to be pruned in the dormant season. With proper I.D. and up to date information on disease and pest management we can help you responsibly prune your trees when the timing is right. 

Q: How do you do the work?

A: With proper training and experience we are very proficient in tree removal and tree pruning techniques. We use a variety of pullies, ropes and lowering devices to safely remove trees from backyards. As well we have a 60 foot forestry bucket truck to complete the majority of front yard jobs. This equipment allows us to lower the impact on your property. We have a wood chipper with a 15" intake to help us do an exceptional cleanup. 

Q: Are you insured to work on my property?

A: Yes, we are fully insured with 5 million in liability insurance as well as covered under WSIB and comply with all Ministry of Labor guidelines.

Q: Is it necessary to grind out the stump after a removal?

A: It is not always required to grind out the stump after a removal. Sometimes the property owner prefers to have it gone quickly due to projects or landscaping. Some deciduous trees tend to grow back or "sucker out" if the stump is not removed, while conifers do not. But leaving the stump, unless the trees is diseases is usually not a big issue.

Q: How do I know if my tree is healthy?

A: That is a very good question! Trees are very slow to react to their environment. Most of the time it is hard to tell if they are under stress until it is far to late to do anything about it. Sudden leaf drop, dieback, excessive leaking from unions, fungal bodies, discoloration of the leaves are all things to watch for. If you have mature trees on your property it is always a good idea to have a certified arborist come take a look to ensure good health.

Q: Should I water my trees?

A: YES!! You should water your trees. Trees are living things and without enough water they can not survive. Here in Southern Ontario we have been getting minimal snow and very hot dry summers. This type of climate can cause great stress to trees. Trees need water to maintain good health, and good health helps to keep up defenses against disease and invasion of pests. A good slow drip watering every couple of days in the summer and into the fall can help to save your tree.